VPNXQ offers a 60-day money-back guarantee. Submit your request through a support ticket in the user panel. See the Terms of Service for full details. Include the relevant order and a clear refund request so the support team can identify what you’re asking about and avoid follow-up questions.
Keep refund requests, order status updates and follow-up messages in the same ticket so you can refer to the conversation. If you have multiple orders, specify which one your request concerns. Check the ticket replies and order records for updates; this page does not promise a separate processing time.
If the data allowance doesn’t suit you, check your actual usage before considering a monthly plan change. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Review the result in the panel before confirming. Refunds and upgrades are separate processes; don’t place another order to replace handling the original one.